Seraphex has designed KDesk with a ton of features, and this is only the first version.
KDesk is designed for customized communication with the ticket contacts and the team on the ticket.
Bold letters, italics, links, underlines, lists, turns out these are very hard for most to implement. Not us though.
Teams can get very big, and everyone has a different role. We have implemented a lot of permissions you can customize.
Assign tickets directly to groups of people, each group will receive individual updates about the ticket.
Security and team logs are queryable by the user. So you can see who is doing what, and when did they do it.
Contacts no longer need to worry about replying correctly to an email. Contacts can have web access to their tickets.
We always have features in the works and ready to release. Check them out here or reach out to support if you have any requests.
Here is some samples of the KDesk layout. Do you like it? It's designed for simplicity, giving you the information you need in a quick manner.
We have one set price at the moment. This applies to every user, from the smallest shop to the biggest enterprise.
If you're interested. Lets get started. You can contact sales if you have questions, or you can create an account below, and verify your email, to create a team and dive right into the platform.
