KDesk
A modern service desk built for clarity and control. Featured with roles, groups, audit logs, directory sync, and email-native ticketing.
LoginContact SalesBuilt by Seraphex Inc (Macomb County, Michigan).
Core capabilities included by default. No surprise add-ons.
KDesk is designed for teams that want a clean workflow, reliable communication, and the operational controls enterprise environments expect. Here are a few highlights.
Communication
Keep contacts and internal teams aligned with consistent ticket updates. Configure reusable templates and notifications so everyone gets the right information at the right time.
Rich Comments
Write clear updates with rich text formatting. Bold, italics, links, lists, and structured notes for fast collaboration.
Permissions
Scale with confidence. Configure role-based permissions so each user sees and does only what they’re allowed to.
Groups
Route tickets to groups and teams, not just individuals. Notifications and assignment flows stay consistent as your organization grows.
Logging
Audit and security logs are searchable so you can track changes, access, and activity—who did what, and when.
Contact Web Access
Give contacts a simple, secure way to view ticket updates on the web—no more digging through old email threads.
Forms
Create forms to collect the right information upfront. Standardize intake for different services, teams, or departments.
Contact Sync
Sync contacts from Google Workspace or Microsoft 365 directories to keep your client and user records accurate and up to date.
Custom Email Inbox
Use your Office 365 or Gmail inbox for ticket creation and replies. Send notifications from your own domain so communication stays branded and consistent.
Continuous Improvements
We ship improvements continuously. If you have a request or need guidance, reach out to support.
Pricing
Simple, transparent pricing from day one. For billing and charge-related terms, review our Terms of Service or contact sales.
Starting Price
($18/user + $0.25/GiB) per month
Storage is billed on usage (including attachments). As your team grows, volume discounts may apply. See the TOS for additional terms.
Let’s Get Started
Create an account, verify your email, and set up your team in minutes. If you have questions, contact sales. We’ll help you evaluate fit and plan your rollout. Every new team includes a 14-day trial.
Prefer to talk first? Reach us at [email protected].
