Last Updated: December 20th, 2025
Legal Entity: Seraphex Inc (registered in Macomb County, Michigan, United States)
Contact:[email protected]
This Privacy Policy describes how Seraphex Inc (“Seraphex,” “we,” “us,” or “our”) collects, uses, discloses, and protects information when you access or use our websites (including seraphex.net), subdomains (for example, kdesk.seraphex.net), applications, APIs, and other services (collectively, the “Services”).
This Privacy Policy applies to Seraphex Inc and its subsidiaries (entities under more than fifty percent (50%) ownership or control by Seraphex Inc). This Privacy Policy does not apply to information collected offline or by third parties outside of the Services, except where expressly stated.
This Privacy Policy is incorporated by reference into our Terms of Service. Any disputes related to privacy or data protection are governed by the dispute resolution provisions (including mandatory binding arbitration) set forth in the Terms of Service.
Depending on how you use the Services:
Security note: No Seraphex representative will request your passwords or sensitive authentication credentials.
We may use cookies, local storage, or similar technologies to operate the Services, maintain sessions, remember preferences, and support security. Where required by law, we will request consent for non-essential cookies.
Payments and subscription billing are processed by third-party payment processors (such as Stripe, Inc. and/or Square, Inc.). Seraphex does not store or process full payment card numbers on its own servers. Your payment processor’s privacy practices apply to payment information they collect.
We use information to:
Where required under applicable law (including the GDPR/UK GDPR), we process personal data based on one or more of the following legal bases:
We do not sell personal information. We may share information in the following circumstances:
The Services may be accessed from locations around the world. Where personal data is transferred internationally, we take steps designed to ensure appropriate safeguards are in place as required by applicable law.
We retain personal data for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods depend on the nature of the data and the purpose for which it is processed. Certain records may be retained for up to seven (7) years where required or permitted by law.
We implement administrative, technical, and organizational measures designed to protect personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
If we become aware of a security incident involving personal data, we will take reasonable steps to investigate and mitigate the incident and provide notices as required by applicable law and contractual commitments.
Depending on your location and applicable law, you may have rights including access, rectification, erasure, restriction, objection, and data portability. You may also have the right to lodge a complaint with a supervisory authority.
To exercise these rights, contact us at [email protected]. We may need to verify your identity before responding.
California residents may have rights to request access to, deletion of, and information about our collection and disclosure of personal information, and to opt out of certain uses where applicable. Seraphex does not sell personal information.
To submit a request, contact us at [email protected]. We may require verification prior to fulfilling requests.
You may be able to control cookies through your browser settings. Disabling certain cookies may affect the functionality of the Services.
The Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us and we will take appropriate steps to address the request.
The Services may include links to third-party websites or embedded content. Third parties may collect data about you under their own privacy policies. Seraphex is not responsible for third-party privacy practices.
We may update this Privacy Policy from time to time. Material changes will be communicated through the Services or by other appropriate means consistent with our Terms of Service. The “Last Updated” date above reflects the most recent revision.
If you have questions about this Privacy Policy or our privacy practices, contact us at [email protected].